Quality Service

SeaNet's Quality Assurance Team identifies defective products according to procedures and guidelines for each process according to the quality control standards of each product.
We are responsible in satisfying regulatory body guidelines and requirements for customer quality satisfaction.
Through SQESMS (SeaNet's Quality Environment Safety Management System), an integrated quality, environment, and safety management system, SeaNet prevents defects in all equipment and systems and conducts activities for customer quality satisfaction.
By setting information protection as the top priority, we comply with the ISO27001 process and manage customer information appropriately and safely in the process.

Regarding the prescribed requirements of the product for enhancing customer satisfaction, this Procedure stipulates corrective and preventive action procedures for identifying the causes of actual or potential non-conformities and establishment and implementation of recurrence prevention measures. In order to efficiently operate the quality, environment, and safety management system (hereinafter referred to as SQESME), the Quality Assurance Team manages and executes corrective and preventive action procedures by computerized data from the time of issuance.
If any non-conformities that do not meet the product requirements or customer complaints are found, the first non-conformity items are written and reviewed. After receiving the completion of non-conformity from the person in charge of action, review the contents and obtain the quality judgment approval from ERP.
After completing non-conformities, for continuous monitoring whether corrective and preventive actions are being followed, the corrective and preventive actions are recorded in the ‘Corrective and Preventive Actions Monitoring (numbered)’ Record Table and managed in accordance with ‘Record and Document Management Procedures (SEA-PR-01)’.